At Rezwo, we’re committed to delivering your books quickly, reliably, and affordably. Please review the details of our shipping policy below.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed after 4:00 PM MST will be processed the next business day.
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We do not process or ship orders on weekends or major U.S. holidays.
2. Shipping Methods and Delivery Times
We currently offer the following shipping option for physical books:
Standard Shipping (Free for all U.S. orders):
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Delivered via USPS within 2–5 business days.
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Please note: Delivery times are estimates and may vary due to location, weather, or carrier-related delays.
3. Shipping Costs
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Standard Shipping: Always free for all domestic orders within the United States.
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No expedited or international shipping options are available at this time.
4. Tracking Information
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Once your order is shipped, a confirmation email with a tracking number will be sent.
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You can track your package through the USPS website or the tracking link provided.
5. Shipping Areas
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We currently ship to all 50 U.S. states and U.S. territories.
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International shipping is not available.
6. Delivery Issues
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If your tracking status shows “Delivered” but you haven’t received your package, please contact us within 7 days of the delivery date.
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If your order is delayed or lost, contact our customer service team and we’ll assist you in resolving the issue promptly.
7. Address Accuracy
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Please ensure that your shipping address is complete and accurate at the time of checkout.
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Rezwo is not responsible for delays or losses caused by incorrect or incomplete shipping information.
8. Digital Book Delivery
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Digital book purchases are delivered instantly via email after payment is confirmed.
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If you don’t receive your digital book within 30 minutes, please check your spam/junk folder or contact us.
Need Help?
If you have any questions about your shipment, feel free to reach out:
Email: [email protected]
Phone: +1 (970) 775-8013
Address: 271 Newtown St, Middletown, CT 06457-4245, United States