Introduction
Welcome to rezwo.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms and conditions, you should not use this website.
Order Processing
- All orders are subject to a one-day preparation period before shipment.
- Orders must be placed by 4:00 PM CST to be processed on the same day. Orders placed after this cutoff time will be processed on the following business day.
Shipping Policy
- We offer free USPS shipping for all domestic orders within the United States.
- Estimated delivery time is between 1 to 5 business days, depending on the destination. Please note that actual delivery times may vary due to factors beyond our control.
Return and Exchange Policy
- 30-Day Return and Exchange Policy: You may return or exchange items within 30 days of receipt, no questions asked.
- No Restocking Fee: We do not charge a restocking fee for any returns or exchanges.
- Defective or Flawed Items: If the product received is defective or otherwise flawed, we will cover the shipping costs for both the return and the replacement.
- Customer-Initiated Returns: For returns or exchanges due to reasons other than defects or flaws, the customer is responsible for the return shipping costs.
- Return Process: Contact our customer service team to obtain return instructions before returning any items. Ensure that the items are unused and in their original packaging.
- Refunds: Refunds will be processed within 3 business days after receiving the returned items and verifying their condition.
Contact Information
For any inquiries or issues regarding your order, returns, or exchanges, please contact our customer service team:
- Email: [email protected]
- Phone: (970) 775-8013
- Address: 1620 W 13th St, Loveland, CO 80537, USA
Use of the Website
- You agree to use this website for lawful purposes only.
- You agree not to engage in any activity that could harm or interfere with the website or its operations.
Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of rezwo.com and is protected by applicable intellectual property laws.
- You may not use, reproduce, distribute, or create derivative works from any content on this website without our express written permission.
Limitation of Liability
- Rezwo.com shall not be liable for any damages arising out of or related to the use or inability to use this website or any products purchased from this website.
Changes to Terms
- Rezwo.com reserves the right to change these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.
Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the State of Colorado, USA.
By using rezwo.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for shopping with rezwo.com!